316 Aviation on Supporting Aircraft Uptime
Today on Uptime Logistics, Doug Draper interviews Steven & Denice Marin, the founding team behind 316 Aviation based in in Pembroke Pines, Florida. 316 Aviation is a full-service aviation support company. They provide technical support in locating part numbers, freight quotes, order consolidation and service after the sale, helping from start to finish.
Since an aircraft on ground (AOG) situation represents significant cost, there are challenges in sourcing and delivering these critical parts in a timely fashion. They describe AOG and the importance of having ongoing relationships with quality vendors in order to become a reliable source for clients. One thing that makes them so uniquely helpful is through leveraging volume and relationships in order to stock, source, and ultimately deliver aircraft parts and repair services at the best prices and in the quickest time periods.
They also discuss the business strategies they applied in planning for the supply chain disruptions of COVID-19 to keep the business going, support employees, and help customers as much as possible. If you help your customers get through the hard times, they’ll be around when things return to prosperity, and they’ll remember how you were able to support them.